Refund policy
30-Day Return Policy
We offer a 30-day return window from the date of delivery.
1. Eligibility
To be eligible for a return:
- Items must be unused and in original condition
- Original packaging must be included
- All accessories must be returned
2. Non-Returnable Items
We may not accept returns for:
- Used, damaged, or altered items caused by customer handling
- Items missing packaging or components
- Clearance or final sale items (if applicable)
3. Return Process
To initiate a return, contact:
📧 MeganSolis4192@hotmail.com
Please include:
- Order number
- Reason for return
- Photo or video evidence (if applicable)
4. Refunds
Once your return is received and inspected:
- Refunds will be issued to the original payment method
- Processing time: 5–10 business days
Shipping costs are non-refundable unless the issue is due to our error.
5. Late or Missing Refunds
If you have not received your refund:
- Contact your bank or payment provider
- Then reach out to us for assistance